AI now seems to appear around every corner of organisational life. From machine learning algorithms that forecast trends to autonomous agents that orchestrate routine tasks and chatbots that field customer [...]

As explored earlier in this series, the path to hiring the “right” candidate is not without pitfalls. Cognitive biases and unreliable hiring processes can make it difficult to accurately identify [...]

As explored in our previous article, identifying the "right” candidate can be challenging for organisations. Cognitive biases and unstructured hiring processes can undermine alignment between candidate capabilities and organisational needs. It may be tempting to treat each hiring mistake as attributable to individual poor performers, the case of a “bad apple”.   Our analysis [...]