Citizen Focus – Change Management Project – Leading Police Force in the UK

Citizen Focus - OSP (Organisation Strengths Profile) ©OD

ODRL has developed a comprehensive tool for UK's top ranking Police Forces to identify current strengths and areas for improvement against the backdrop of Citizen Focus.

The benefits of the Citizen Focus OSP ©ODRL are as follows:

  • Provides both a snapshot and detailed information about the ‘current' culture to include working practices, leadership styles, people development/management, performance and partnerships with Citizen Focus as the underpinning theme
  • Provides baseline data to make valid comparisons at a future date, i.e.:

"Where are we now AND Where do we want to be in the future"

  • Elicits rich quantitative and qualitative information of strengths and areas for improvement
  • Provides a platform to prioritise change interventions and set up a pragmatic process of change
  • Requires contributions from all levels thus making it an inclusive process
  • Incorporates an in-built evaluation process

Sustainable Change

  • ODRL can support you with the resulting change process by setting up an internally managed and sustainable structure focused on building resileinec of people at all levels. 
  • We believe that sustainable change cannot be imposed by external consultants or ‘done' to people.
  • We have developed a 5-Step Sustainable Change ©ODRL methodology which is based on our extensive organisational research data spanning the public and private sectors.

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